Política de envío

We are committed to providing you with exceptional products and a seamless shopping experience. Our shipping policy is designed to ensure that your orders are delivered promptly and reliably. Please review the details below:

Shipping Locations and Times

At TheIsraelStore, we ship items immediately after purchase to ensure that you receive your order as soon as possible, the shipping is done via our shipping partners. To keep shipping costs reasonable and provide efficient delivery, most items are shipped from our warehouses in Europe, Asia, the United States, Canada, and Australia. Other items are shipped directly from Israel.

Customs Duties and Local Fees

Please note that TheIsraelStore is not responsible for any customs duties, taxes, or other fees that may be imposed upon delivery of your order. These charges, if applicable, are determined by your local customs authority and are beyond our control.

We advise our customers to familiarize themselves with their home country's import laws and regulations before making a purchase. If you're unsure about the potential charges, please contact your local customs office for more information.

Safe and Secure Shopping

We want you to have a safe and enjoyable shopping experience with TheIsraelStore. Our customer service team is here to help if you have any concerns or questions about your order. Please feel free to contact us at any time, and we will do our best to assist you.

Disclaimer and Limitation of Liability

By placing an order with TheIsraelStore, you acknowledge and agree that we are not liable for any delays or issues caused by customs processing or local postal services. While we take great care to ensure your products arrive in excellent condition, TheIsraelStore cannot be held responsible for any incidental or consequential damages arising from the use or misuse of our products. However, if you experience any issues with your order, please contact us, and we will work to resolve the matter promptly.

Contact Us

Your satisfaction is our priority. If you have any questions or concerns, please don't hesitate to contact our customer service team at team@theisraelstore.com We appreciate your business and look forward to serving you again!